Onsite Smart Hands Support for Data Centers & Enterprise IT

Deploy trained field technicians wherever and whenever you need fast, hands-on help — across the U.S.

On-Demand Technical Hands for Remote and Unmanned Environments

Our Smart Hands support includes hardware installations, cabling, diagnostics, equipment replacement, and emergency triage — all done by certified IT field technicians.
  • Hardware Swaps & Upgrades
  • Cable Management & Patchwork
  • Troubleshooting & Visual Inspection
  • Rack & Stack Execution Formatting
Explore Our Field Capabilities
Field technician managing patch cables inside a network rack.

When to Use Smart Hands Support

Common deployment scenarios where our teams bring value on-site
  • New Equipment Arriving On-Site?
    Let us handle the install.
  • Emergency Hardware Issue?
    We’re ready to dispatch.
  • Technicians Unavailable?
    We cover the gap with certified support.
  • Need to Extend Your Team?
    We operate silently under your brand.
Let’s Talk Through Your Needs
Jeda field technicians gathered for onsite coordination before deployment.

Why Enterprises Choose Jeda for Smart Hands

We’re not a body shop. Our techs are certified, our workflows are documented, and our response times meet enterprise SLAs.
  • Nationwide Dispatch Within 24–72 Hours
  • Certified IT Field Technicians Only
  • Deployment Documentation & QA
  • White-Labeled Service for MSPs & Vendors
See What Sets Us Apart
Jeda technicians collaborating during onsite planning.

From Request to Completion: How Our Smart Hands Process Works

A simple, reliable flow designed to reduce your workload.
Book Your First Smart Hands Visit
  • Step 1
    Submit a Service Request
    Simply fill out our online form to initiate support.
  • Step 2
    Confirm Scope and Timing
    We’ll clarify your needs and schedule accordingly.
  • Step 3
    We Dispatch Technicians
    Our certified technicians are sent to your location.
  • Step 4
    Work Completed On-Site
  • Step 5
    Documentation Delivered

Ready for Reliable Onsite IT Support?

Let’s scope your need and get a certified technician dispatched fast
Get Started with JedaTech Smart Hands

Smart Hands FAQ

Jeda offers a comprehensive suite of IT physical infrastructure and support solutions—ranging from smart hands and on-site support to data center projects, server installations, migrations, decommissioning, tech refresh, network cabling, troubleshooting, and e-waste handling.

Jeda is headquartered in Sterling, Virginia, and delivers physical and technical IT support services throughout the region, supporting data center operations and IT infrastructure projects.

Smart Hands refers to on-site technical assistance provided by Jeda Tech. Technicians are available to perform tasks such as server and network troubleshooting, installations, maintenance, and other hands-on support operations.

Jeda is known for its flexibility, adapting to changing scopes and schedules to form strong partnerships, and its reliability, acting as an extension of your team by bringing discipline, accountability, and a results-driven approach to projects.

Jeda is trusted by a variety of notable clients and partners, including Tesla, Microsoft, Lenovo, Shake Shack, Fusion, and GEN, among others; and in partnerships with firms like Sycomp, Nimbus, Granite, Centrics, CCS, CompuDynamics, BroadAspect, and Essintial.